COACHING AGREEMENT, TERMS, AND CONDITIONS

12-week 1:1 coaching program

WHAT’S INCLUDED?

12 WEEKLY 1:1 SESSIONS

Each week we will connect for a 60 minute call and dive deep into where you currently are, where you would LIKE to be, and what is getting in the way of you reaching your goals.

VOXER COACHING BETWEEN SESSIONS

In between our weekly calls, your mind is going to be exploding like crazy after learning how much power you actually have over the way you feel. So many breakthroughs happen during this time that you’ll want extra support, guidance, and encouragement. This is why I offer Voxer coaching. Voxer is a 100% free app where we can send voice notes to one another and I can provide coaching between calls. All you will need to do is download the app and create a username. By using Voxer, you will have access to the guidance and support you get during our calls throughout the week, whenever you need it most. Voxer is available Monday - Friday between the hours of 9am-9pm (GMT).

2. COACHING AGREEMENT

Coaching works by combing inner work with outward action. Inner work involves identifying and updating the core beliefs and habits currently creating your life experiences. The outer work involves creating the goals, processes and systems that support you in meeting your goals. Along the way, I offer you researched based theories, measurement and tools to enhance your journey. 

Having a clear Coaching Agreement establishes a foundation for our work together. 

Coaching services are not in any way to be construed as, or a replacement for, psychotherapy, legal counsel, or medical advice. You are responsible for creating your own decisions and results. In this way, you agree not to hold me, your coach, or any company I am affiliated with, liable for any outcomes resulting directly or indirectly from the coaching process. 

As your coach, you can expect me to: 

  1. Be a partner in bringing out the best, the deepest, and the truest in you

  2. Provide safety, encouragement and support; an environment in which you can relax and explore

  3. Respect the confidentiality of the agreements we make

  4. Expand your view of what is possible and promote discovery of new insights

  5. Give you input, straight feedback and operate as a sounding board

  6. Listen carefully to what you say and ask questions that increase awareness

  7. Be an on-going resource for you in accomplishing your intentions

I expect that you, as my client will: 

  1. Cultivate a core honesty with yourself

  2. Commit yourself to intentions that are truly meaningful and significant to you

  3. Keep me honestly informed as to what is and is not working for you

  4. Take ownership for your progress and your accomplishments

  5. Take financial responsibility for your coaching time.

As your coach I agree that all information you provide will be kept strictly confidential. I respect your willingness to be truthful, and I will treat this information as a special confidence. Although there are no guarantees on the outcomes from coaching, most people report significant progress on their goals. 

Nevertheless, each party agrees to indemnify, defend, and hold harmless the other party from and against any and all liability and expenses in connection with claims for damages of any nature arising from such party's performance or failure to perform in obligations hereunder. 

My philosophy is that you have the capacity and the inner resources to approach your current life situation in a way that transforms your ability to have more of what you want and with considerably less effort. 

For our sessions, you will book your appointment online using a scheduling link. All sessions will be held virtually. All sessions are subject to a 24-hour cancelation policy. So with prior arrangement, a missed appointment can be made up. There may be exceptions for extenuating circumstances.

With regard to payments, we agree on a fee either paid in full or in monthly installments. Payment must be received in advance for your appointment. 

If for any reason you're not completely satisfied with your service within the first 30 days of our contract a full refund may be issued.

If for any reason you wish to terminate services after the first 30 days, you will not be billed past the point of termination.

Again, please honour the 24-hour cancellation policy since there are only a limited amount of slots open per week. Last minute cancellations prevent other clients from taking the reserved time slot.

Achieving your goals is a process. I commit to the price previously agreed upon for the duration of our coaching time and you commit to staying open and connected to the process. We both agree to communicate about the progression of our work together. 

My practice fills by referrals. As you experience powerful changes in your life and career/business, I would appreciate any recommendations of my services to interested friends and colleagues that can benefit from these tools and services. 

You attest to having had read this document in its entirety and agree to the above. You also agree to be charged in advance for your coaching session to reserve your appointment. 

3. COACHING PARTNERSHIP

The following criteria describe the boundaries of the coaching partnership. I understand and agree that: 

1. Mindset coaching is a process that is focused on my current and future priority needs, interests, and goals (e.g., short and long-term purposes). This is a comprehensive, holistic process that may involve multiple aspects of my personal growth including: relationships, career, spirituality, values, finances, education, recreation, health, communication, transitions, and decision-making. 

2. I am fully responsible for my wellbeing during my coaching sessions, including my choices and decisions. I am aware that I can choose to discontinue coaching at any time and that coaching is not intended as medical advice. 

3. I agree to indemnify, defend, and hold my coach harmless from and against any and all liability and expenses in connection with claims for damages of any nature arising from coaching. 

4. Mindset coaching is not mental health counselling, treatment for substance abuse, or promoting expertise/advice. I understand that my coach is not functioning as a licensed mental health professional and coaching is not intended as a replacement for counselling, psychiatric interventions, treatment for mental illness, recovery from past abuse, professional medical advice, financial assistance, legal counsel, or other professional services. 

5. If I am currently seeking mental health services by a licensed psychologist, social worker, therapist, or counsellor, I will inform my coach of the nature of this relationship, as well as sign a consent form, should it be necessary to share my information with them. 

6. If I am currently in therapy or otherwise under the care of a mental health professional including prescription medication, I will consult with him/her regarding the advisability of working with a life coach to ensure this individual is aware of my decision to proceed with the life coaching relationship. 

7. If necessary, I will seek professional advice for legal, medical, financial, business, spiritual or other matters. I also understand that all decisions in these areas are exclusively mine, and I acknowledge that my decisions and my actions regarding them are my responsibility. 

8. Coaching can involve brainstorming, values clarification, the completion of written assignments, education, goal setting, identifying plans of action, accountability, making requests, agreements to change behaviour, examining lifestyles, and questioning.

9. Coaching is most effective when both parties are honest and straightforward in their communication. 

10. Mindset coaching will be an ongoing relationship that might take a number of months, although either party can terminate at any time. The sessions will be facilitated either in person or virtual meeting.

11. I understand that certain topics may be anonymously shared with other coaching professionals or on social media for training or consultation purposes. 

12. Coaching is a confidential relationship and the coach agrees to keep all information strictly confidential, except in those situations in which I provide my written consent, or if such confidentiality would violate the law (e.g., jeopardize the safety of the client or others). In these cases, your communications may be disclosed to appropriate law enforcement authorities. 

13. If needed, I can reschedule my session by contacting my coach via email or Voxer at least 24-hours prior to my scheduled sessions. Otherwise, I recognize this session will be counted toward the terms of my coaching agreement. 

14. I am responsible for attending my coaching appointments on time. I will do my best to make all appointment/calls on time. If I know I will be late for any reason, I will let my coach know ahead of time. 

By choosing to pay for my services, I am acknowledging that I have read and agreed to the above terms of this engagement.